Floor Supervisor

Company: Evolution United States
Location: Grand Rapids
Posted on: February 17, 2026

Job Description:

Job Description Job Description Company Description Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! Job Description The Floor Supervisor will have complete oversight of the gaming floor during their assigned shift. This individual will be responsible for monitoring the operations of the floor, ensuring tables are running smoothly without error and providing supervisory support to team members. Monitor team performance, ensure KPIs and expectations are met Work with operations to ensure success of team and operations Manage, supervise, coach and motivate team Time and attendance maintenance of employees Assist with employee relations within the team, including disciplinary cases Manage, supervise, coach, motivate and build team spirit Work within your own team/s to produce the required results and to meet Company targets Analyze employee data and performance Manage employee expectation and eventual requests Establish and maintain cross departmental cooperation Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.) Manage projects and deadlines set by your direct managers Propose initiatives and ideas that will benefit the department Manage ad-hoc situations which may occur on shift in appropriate manner Qualifications Technically proficient High level of organization Ability to work flexible hours Available all shifts Additional Information Benefits: Competitive Hourly Rate Paid Time Off Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Commuter Flexible Spending Account (FSA) Full Training & Growth Opportunities Professional and personal development – for the right person there is opportunity for the role to grow in responsibility All your information will be kept confidential according to EEO guidelines

Keywords: Evolution United States, Midland , Floor Supervisor, Customer Service & Call Center , Grand Rapids, Michigan