Company: Mid Michigan Health
Posted on: November 23, 2021
This position greets customers and provides information, direction,
and assistance. Acts as concierge to meet specific needs of
visitors. Delivers and/or coordinates with junior volunteers the
delivery of flowers to patients.
(35%)* Greets patients, visitors, clergy, florists, vendors, and
business people by providing information, direction, and
(35%)* Answers the telephone in a pleasant tone. Provides accurate
information with regard to hospital policy while maintaining
(30%)* Assists patient families. Provides directions to
restaurants, stores, and public facilities in Midland.
OTHER DUTIES AND RESPONSIBILITIES:
Acts as a concierge to help meet special needs of visitors.
MidMichigan Health is a technology driven organization and
employees need to demonstrate competency in Microsoft Windows.
An employee may be required to participate in further learning
opportunities offered by MidMichigan Health.
Other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE, TRAINING AND SKILLS:
High school diploma or equivalent required.
Knowledge of reading, writing, mathematical and computer skills as
normally acquired through completion of high school.
Knowledge of medical office practices and procedures as normally
acquired through 1-year experience working in the medical center or
Interpersonal skills needed to communicate successfully with
individuals and groups and interact with people at all levels to
communicate ideas and concepts in a clear and understandable
Mandatory tuberculosis (TB) testing must be done annually.
Mandatory Occupational Safety and Health Administration (OSHA)
training must also be completed annually according to the Exposure
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public
contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex
materials or appropriate substitute if required for your
Is able to move freely about facility with or without an assisted
device and must be able to perform the functions of the job as
outlined in the job description.
Overall vision and hearing is necessary with or without assisted
Frequently required to sit/stand/walk for long periods of time.
May require frequent postural changes such as stooping, kneeling or
Some exposure to blood borne pathogens and other potentially
Must follow MidMichigan Health bloodborne pathogen and TB testing
Ability to handle multiple tasks, get along with others, work
independently, regular and predictable attendance and ability to
Overall dexterity is required including handling, reaching,
grasping, fingering and feeling.
May require repetition of these movements on a regular to frequent
Physical Demand Level: Sedentary. Must be able to occasionally
(0-33% of the workday) lift or carry 0-10 lbs.
Keywords: Mid Michigan Health, Midland , Receptionist, Administration, Clerical , Midland, Michigan
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