Manager Clinical Operations RN Featured Job
Company: MyMichigan Health
Location: Midland
Posted on: August 4, 2022
Job Description:
Summary GENERAL SUMMARY This position plans, directs, controls
and manages the overall financial, operational and functional
activities of assigned physician practices within MidMichigan
Health. Assists in the short and long-term planning of designated
practices to maximize growth, efficiency, profitability and patient
access. Manages the day-to-day practice operations to ensure
delivery of excellent patient care and satisfaction. Provides
direction, training and oversight at the practice that lends to
compliance with organizational policies and procedures, and
regulatory agencies, which may include Rural Health Commission
(RHC), Joint Commission (JC), Clinical Laboratory Improvement
Amendments (CLIA), and Occupational Safety Health Administration
(OSHA). Provides leadership to the team that fosters engagement,
innovation and a favorable patient experience, and supports
MidMichigan Health care delivery initiatives. Serves as
administrative representative, patient advocate and employee
counselor to ensure maximum patient access and quality care as well
as effective team functioning. Participates in interdepartmental,
intersystem and external committees, meetings and activities to
promote the mission, values and business of MidMichigan Health. For
those managing a Health Park facility the position works
collaboratively with other members of the MidMichigan Physicians
Group (MPG) managemaalso the primary community contact for
MidMichigan Health and is expected to build relationships within
the community and participate in community events. ESSENTIAL DUTIES
AND RESPONSIBILITIES
- Screens, selects, orients, trains and disciplines all
personnel. Reviews staffing levels and allocates staffing as
necessary within approved budget limitations. Recommends and
justifies new positions as needed. Reviews and updates job
descriptions for clinical and non-clinical personnel. Duties will
be performed in collaboration with personnel's respective
department or entity (MPG, lab, physical therapy, imaging, urgent
care, specialty clinics, cardio testing, infusion, nuclear
medicine, etc) for Health Park managers. Responsible for written
job performance reviews for all employees with input from the
providers. Ensures all staff are providing care according to
MyMichigan Health policies, procedures and values. Mentors staff on
care delivery and interpersonal relationship expectations.
- Together with MyMichigan Physicians Group Administration, dyad
leadership and practice providers, develops and implements short
and long term-planning growth and development of the
practice/health park. Using A3 methodology, evaluates current
processes and implements improvement plans to attain performance
goals for patient satisfaction, patient access, quality, employee
and provider engagement. Refines practice workflow as needed to
enhance overall operations. Proactively communicates and
demonstrates positive change management skills during the
implementation of new initiatives. Cultivates recommendations for
concerns or challenges identified during new project
implementations. Identifies and communicates any potential business
opportunities to expand/enhance MyMichigan Health services and
market share. Works with business development, physician relations
and physician liaison teams to develop and implement strategies to
grow the market share of MyMichigan Health services and their joint
ventures.
- Prepares capital and operating budgets, including personnel
budget. Submits monthly operational and expense variance reports to
the Regional Director. Reviews practice management reports (Epic,
patient satisfaction, financial, variance reports, quality, etc.)
to identify compliance with anticipated performance measures,
determine opportunities for improvement and defines action plans
when outliers are identified. Ensures that the practice staff are
utilizing the appropriate reports and workflows designed for the
Physician Enterprise. Responsible for time-of-service payment
collections, maintaining acceptable cashiering collection ratios
and charge encounter submittals. Assures staff adherence to all
insurance and collection payment policies and procedures. Maintains
security and proper internal controls of all cash, payment receipts
and charge vouchers.
- Participates on a variety of teams to contribute perspective
for redesign of job descriptions, clinical workflow, policies,
staff training, practice transformation or interdepartmental A3
teams. Manages the budget to ensure cost effectiveness. OTHER
DUTIES AND RESPONSIBILITIES Collaborates with dyad leaders and
providers to successfully implement new programs, address areas for
improvement and design action plans for improvement. Provides
constructive evaluation and recommendations to improve processes.
Communicates in a timely and professional manner to administration,
providers and staff. Arranges for the procurement and maintenance
of all office and medical equipment, clinic/facility, and its main
operating systems. Problem solves in areas concerning patients,
providers, employee relations and/or practice operations. Responds
to all formal patient and/or staff complaints. Identifies and
communicates any potential business opportunities to expand/enhance
practice services and market share. Miscellaneous duties as
assigned, including, but not limited to, committee membership and
special projects. Participate in community events as a
representative of individual subsidiaries and the health system.
Maintain regular contact with multiple departments as necessary in
order to address issues. Works with MyMichigan Health public
relations, marketing, and education team to plan system-wide
communication to consumers, physicians and employees. Support
provider recruitment, by sharing the resume/CV with the provider
team, working with recruiters to assure the team is available to
spend time during the site visits with the candidate and responding
timely regarding the evaluation of the provider. MyMichigan Health
is a technology driven organization and employees need to
demonstrate competency in Microsoft Windows. An employee may be
required to participate in further learning opportunities offered
by MyMichigan Health. REQUIRED EDUCATION, EXPERIENCE, TRAINING AND
SKILLS Bachelor's Degree in related field Knowledge of general
management, finance, human resources and healthcare operations and
principles. Two (2) years of management experience in a health care
related field required. Prior experience in a leadership role in an
ambulatory practice is preferred. Must be able to easily adapt to
and lead change. Knowledge or the ability to quickly learn
performance improvement processes. Must be able to learn
independently, process and analyze data. Excellent time management
skills are required to manage a multitude of projects, staff and
urgent situations on a daily basis. Ability to exercise initiative,
problem solving and decision-making and apply policies and
principles to solve everyday problems and deal with a variety of
situations. Analytical skills needed to review complex sets of
performance, financial and outcome data. Must be able to maintain
strict confidentiality. Ability to plan and project future
operating needs related to fiscal considerations and staffing
changes; interpret objectives and develop practical applications.
Strong leadership and organization skills essential to effectively
direct teams of different types and levels of employees in all
locations, including other managers, physicians, department staff
members, affiliated institution staff members, and clients, along
with the ability to promote strong teamwork and communication at
all levels. Written and interpersonal skills needed to communicate
successfully with individuals and groups and interact with people
at all levels to communicate ideas and concepts in a clear and
understandable manner. Must have the ability to attend meetings at
remote MyMichigan Health locations when requested. This may include
occasional mid-day travel. #INDEED1HP
Keywords: MyMichigan Health, Midland , Manager Clinical Operations RN Featured Job, Executive , Midland, Michigan
Didn't find what you're looking for? Search again!
Loading more jobs...