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Assistant Manager

Company: Belle Tire
Location: Midland
Posted on: May 30, 2019

Job Description:

Job Title:

Assistant Manager

Requisition Number:


Job Family:

Retail Support

Location/Store Number:

77 - Midland, MI


815 Joe Mann Blvd, Midland, Michigan 48642

Job Description/Requirements:JOB SUMMARY:

The 3rd Assistant Manager is a positive, energetic, eager-to-learn team player that provides 100% customer satisfaction. This position is an entry-level position that provides you with the knowledge and skills you need to build a promising career in the tire and automotive service industry. All Sales Associates will receive different levels of training including, Instructor-led, e-Learning, and on the job training to learn duties, processes and responsibilities.

Duties and Responsibilities:

  • Continuous thinking and sharing of ideas to improve Belle Tire
  • Do the right thing for the customers, employees, and vendors
  • Assess customers' needs and provide Belle Tire solutions according to their needs
  • Meeting and exceeding defined goals and objectives
  • Building customer relationships
  • Managing a cash drawer: cashing customers out
  • Clean shop, showroom, restrooms, and waiting room if needed
  • Pick up tires/parts from stores and vendors if needed
  • May assist in managing and coaching the shop employees
  • Other duties as assigned by retail store manager or retail assistant manager

    Minimum Qualifications:

    Basic Qualifications
  • 18 years of age
  • Valid drivers' license
  • Ability to read and write English
  • Ability to communicate clearly and professionally with co-workers, management and customers.
  • Ability to listen and process knowledge
  • Must possess time management skills
  • Must possess ability to multi-task
  • Good organizational skills
  • Represents one's self and Belle Tire in a professional manner
  • Demonstrates a commitment of high quality service to internal and external customers
  • Ability to complete tasks thoroughly, accurately, and in a timely manner

    Education Requirements
  • High School Diploma/GED is required

    Experience Requirements
  • 2-4 weeks of tire technician duties completed

    Physical Requirements
  • Must be able to stand for long periods of time
  • Must be able to occasionally lift over 60 pounds
  • Requires motion entailing bending, twisting, pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

    Preferred Qualifications:
  • Automotive background is a plus
  • Ability to process all forms of payment
  • General knowledge of Nelle
  • General knowledge of Order Trac
  • General knowledge of Point of Sale
  • General knowledge of Glass Software (currently Quest)
  • General knowledge of Call System (currently Log My Calls)
  • Thorough knowledge of Belle Tire's Tire Technician Process
  • Thorough knowledge of Belle Tire's products and services
  • General knowledge of Belle Tire's shipping and receiving procedures
  • General knowledge of Belle Tire's physical inventory procedures
  • General knowledge of Belle Tire's Tire Sales Process
  • General knowledge of Belle Tire's Auto Service Sales Process
  • Expected to handle day to day paperwork of retail operations

    Working Conditions:

    Varying work hours, Mon-Sat, some overtime may be required. Workshop environment, with heavy physical requirements: long periods of standing on your feet, lifting up to 60 pounds to chest level, bending, twisting, grabbing, and reaching.

    To apply, please email: kathy.crow@adp.comRequirements:

Keywords: Belle Tire, Midland , Assistant Manager, Executive , Midland, Michigan

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