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Corrective Action Management Process Specialist

Company: Kelly Services
Location: Midland
Posted on: October 1, 2019

Job Description:

Kelly Services is seeking candidates for a full time Corrective Action Management Process Specialist role with an industry leading, Fortune 500, global, chemical manufacturing company, in Midland, MI.

Job Description:

  • Completes assigned immediate actions - forward the immediate task to concern function where the proper recipient is unknown by originator (IT/QN originator).

  • Monitors CAMP Process in Business Quality Champion/Coordinator's area of responsibility to assure immediate tasks are being acted on in a timely manner per design and that QN completion is occurring with target; takes action if monitoring indicates this is not happening.

  • Facilitates data entry into CAMP/QNS for informal RCI and cause determination RCI as required.

  • Closes QN when complete based on designed process and closure rules.

  • Uses Operational Focal Point list to assign immediate measure.

  • Uses SAP and Various Reports i.e IT Response time, Days to cause, Days to close to get QN closed within specific timeline. --

  • Sends desired information to RCI Lead for investigation.

  • Uses Escalation Process (as per Business Protocol )

  • Validate QN content according to rules and business know how

  • Evaluate if all critical information is provided in the QN and work with Business Quality Champion/Coordinator if questions.

  • Escalate issues to Business Quality Champion/Coordinator when response is not received from Respective IT owners.

  • Excellent English language skills

  • strong interpersonal skills

  • Responds to requests in an appropriate and timely manner

  • Excellent knowledge of related WP and business rules

  • knowledge of other SC work processes is an advantage

  • Good knowledge of Diamond/SAP

  • Knowledge and use of Business warehouse


    High school graduate or above.

    Due to the high volume of responses anticipated, only qualified candidates will be contacted.

    This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the "submit your resume" button. If you have questions about the position, you may contact the recruiter listed below recruiting for this position by email. However, your resume must be received via the "submit your resume" button included within. Please contact recruiter Lindsay Pittwood with questions, concerns, or email applications at linp836@kellyservices.com.Why Kelly--?At Kelly

    Services--, we work with the best. Our clients include 95 of the Fortune

    100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

    the best talent to drive their business forward. If you only make one career connection today, connect

    with Kelly.About

    Kelly Services--As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

    around the world and have a role in connecting thousands more with work through our global network of

    talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

    Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

    Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

    committed to employing a diverse workforce. Equal Employment Opportunity

    is The Law.

Keywords: Kelly Services, Midland , Corrective Action Management Process Specialist, Executive , Midland, Michigan

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