The Nurse Navigator serves as a focal point for women entering
the health system with breast problems or breast cancer. The Nurse
Navigator coordinates services across and within the breast health
program. The Nurse Navigator assists the patient in plotting a
course through the often complicated system of care. The Nurse
Navigator is an allied health professional licensed as a registered
nurse by the State of Michigan. This position serves as the single
point of contact for referring physicians, patients, and caregivers
to provide resources and assistance with accessing clinical and
supportive breast care services offered within MidMichigan Health
System and within its respective communities. The Nurse Navigator
facilitates patient appointments, including lab, diagnostic testing
and specialty physicians.
(30%)* Assist patients with navigation of the health system and
lingo from point of diagnosis through their courses of treatment.
Counsel patients and families on their medical condition,
individual plan of care, and use of prescribed
treatment/medications. Coordinate patient care with other treatment
team members. Possess an in-depth knowledge of breast health,
diagnoses, and disease processes treatment options. Coordinate
appointments for consultations and physician visits.
(30%)* Identify and develop resources to meet the educational
and psychosocial needs of women. Connect patients with supportive
services that are available through MidMichigan Health and in the
(30%)* Develop relationships with referring physicians and
educate them on the role of patient navigation/linkage and the
assistance that can be provided by the Nurse Navigator. Maintain
two-way communications with physician offices in order to improve
processes of coordinating and streamlining care for all referred
patients with a focus on breast cancer.
(10%)* Develop standardized documentation for the navigation
program. Maintain accurate, complete and timely documentation of
all encounters with patients and provide data/reports as needed on
the navigation program. Ongoing evaluation of patients health
status, utilizing appropriate resources as needed.
OTHER DUTIES AND RESPONSIBILITIES:
Work with other MidMichigan team members to develop QA measures
for the program to assist in streamlining the path of care for
patients from diagnosis through treatment.
Responsible for the ongoing performance improvement in the
following areas as appropriate: clinical care outcomes,
customer/service improvement, process flow through the health
Have a presence in both the professional and general communities
to ensure high visibility of the MidMichigan Health Programs.
Responsible for outreach efforts to establish and maintain
positive working relationships with key stakeholders (physicians,
office staff, diagnostic staff, nurses, ancillary departments,
medical social work staff, and support agencies within respective
MidMichigan Health is a technology driven organization and
employees need to demonstrate competency in Microsoft Windows.
An employee may be required to participate in further learning
opportunities offered by MidMichigan Health.
REQUIRED EDUCATION, EXPERIENCE, TRAINING AND SKILLS:
Associates Degree required, Bachelors Degree preferred.
Registered Nurse licensure in the State of Michigan
Oncology Nursing Society certification as a Certified Breast
Care Nurse (CBCN) required within two years of hire or transfer
into the position.
Must have problem solving skills, excellent phone skills,
ability to work as a team member, computer skills in word
processing, spread sheets and graphics.
Must have strong multi-tasking skills.
Knowledge of Microsoft office, RIS, electronic medical record,
ability to handle tasks and projects, fax and complex.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving
public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex
materials or appropriate substitute if required for your
Is able to move freely about facility with or without an
assisted device and must be able to perform the functions of the
job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted
Frequently required to sit/stand/walk for long periods of time.
May require frequent postural changes such as stooping, kneeling or
Some exposure to blood borne pathogens and other potentially
Must follow MidMichigan Health bloodborne pathogen and TB
testing as required.
Ability to handle multiple tasks, get along with others, work
independently, regular and predictable attendance and ability to
Overall dexterity is required including handling, reaching,
grasping, fingering and feeling.
May require repetition of these movements on a regular to
Physical Demand Level: Light.
Must be able to occasionally (0-33% of the workday) lift or
carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or
Walk/Stand/Push/Pull of Arm/Leg controls.