Company: Mid Michigan Health
Posted on: August 6, 2022
Under direct supervision of the provider, will be responsible for
patient assessment and care, and maintaining appropriate
documentation. This position must have basic knowledge of specialty
and/or primary care and able to assess, plan, implement and
evaluate care for patients. This position is responsible for
coordinating care to assure high quality, compassionate patient
care is provided. They will maintain and oversee patients at the
office locations and will act as the liaison with other
organizations and departments. This position may be required to
order all medical, pharmacy supplies, and office supplies to manage
patient care. They will assure compliance with all the
policies/procedures of MyMichigan Health and follow Occupational
safety and Health Administration (OSHA) guidelines, Clinical
laboratory Improvement Amendments (CLIA) regulations, and all
appropriate regulatory agencies. They will coordinate with and
train any new employees, students and float staff as required. The
clinical person will provide patient education, assist with
specialty care modalities, symptom management, be available for
emergencies, monitor for compliance and the effects of care
management with high risk patients, educate on prescriptions and
teach the patient and family the reasons for the medication and
side effects, coordinate and ensure continuity of care with other
providers. Also, may perform general office duties (keyboarding,
filing, telephone, computer and office equipment) as needed. The
expectations outlined in this job description may vary slightly
depending on the practice in which you are assigned. Your immediate
supervisor will be able to clarify your responsibilities for
ESSENTIAL DUTIES AND RESPONSIBILITIES
(30%)* Triages all calls, schedules daily urgent/emergent add-ons,
receives and relays test results. Supports, directs and refers
patients for consults and/or testing and insurance
pre-certification and documentation.
(30%)* Greets patients and/or family, performs routine
pre-examination procedures including vital signs, assessing and
recording objective and subjective data concerning presenting
condition. Updates and maintains an accurate patient record by
performing but not limited to, orders reconciliation, secure
messaging (if available) and other tasks as assigned. Performs
medication reconciliation, enters allergy reaction type, processes
refills within the scope of their certification.
(20%)* Assists provider with examinations and procedures.
(20%)* Prepares and cleans the patient area, sets up equipment,
cleans and facilitates room set up after a procedure. Disposes of
contaminated supplies and sterilizes medical instruments.
OTHER DUTIES AND RESPONSIBILITIES
Provides complete patient assessment as indicated within the scope
of the practice.
Performs patient care measures including injections, minor dressing
changes, and obtaining blood specimens. In some practices may be
required to, demonstrate competency to assist with procedures such
as, but not limited to electrocardiogram (EKG), Pulmonary Function
Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress
Assists in maintaining a clean and safe environment for patients
and co-workers. If applicable, maybe required to travel to
Understands necessary computer functions in the office setting:
MAPS, MCIR Practice Management, Electronic Medical Records, LIS,
Emageon, dictation systems, and any other necessary programs to
assist providers and staff.
Demonstrates critical thinking for patient management.
Maintains a high level of confidentiality and ensures patient s
rights in accordance with proper procedures and in compliance with
HIPAA (Health Insurance Portability Accountability Act).
May be asked to perform clerical duties - filing out insurance
forms, correspondence, arranging hospital admission, answering the
telephone, updating/filing patient s medical records. Orders
supplies and medications.
Maintains a system for accurately documenting and coding, in the
medical record as appropriate and per policy. Participate in annual
review for quality and completeness as necessary.
Provides for the age specific needs of the population served
according to department standards and policies/procedures as
evidenced by observation, documentation and peer feedback.
Performs other related duties as assigned.
MidMichigan Health is a technology driven organization and
employees need to demonstrate competency in Microsoft Windows. An
employee may be required to participate in further learning
opportunities offered by MidMichigan Health.
REQUIRED EDUCATION, EXPERIENCE, TRAINING AND SKILLS
High School Diploma or GED
As required by Medicare and Medicaid Services (CMS) to be employed
through MyMichigan Health all Medical Assistants must possess one
of the following active certification/licensure:
Registered Medical Assistant (RMA) through American Medical
Technologist (AMT) Certified Medical Assistant (CMA) through
American Association of Medical Assistants (AAMA) OR equivalent
Medical Assistant Credential such as (Certified Clinical Medical
Assistant CCMA, etc.).
Prefer completion of a Medical Assistant program through an
Medical First Responder, Emergency Medical Tech Basic/Specialist,
or Paramedic through the State of Michigan.
Registered Radiologic Technologist through American Registry of
Radiologic Technologists (ARRT).
Possess Basic Life Support certification within 90 days of hire or
Excellent interpersonal skills needed to communicate successfully
with individuals and groups and interact with people at all levels
to communicate ideas and concepts in a clear and understandable
Mandatory Occupational Safety and Health Administration (OSHA)
training must be done annually according to the Exposure Control
Knowledge of medical office policies, practices and procedures as
normally acquired through three to five years working in the health
care system or similar setting.
Previous experience in a physician clinic setting preferred.
Keywords: Mid Michigan Health, Midland , Medical Assistant, Healthcare , Midland, Michigan
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