-Long hours sometimes required.
-Medium work - Exerting up to 50 pounds of force occasionally,
and/or 20 pounds of force frequently or constantly to lift, carry,
push, pull or otherwise move objects.
-Maintain a warm and friendly demeanor at all times.
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Participate in M.O.D. coverage as required.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
include wearing nametags.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and evaluate complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to maintain confidentiality of information.
-Perform other duties as requested by management.
-Work with other F&B managers and keep them informed of F&B
issues as they arise.
-Keep immediate supervisor fully informed of all problems or
matters requiring his/her attention.
-Coordinate and monitor all phases of Loss Prevention in kitchen
-Prepare and submit required reports in a timely manner.
-Monitor quality of all food product and presentation.
-Ensure preparation of required reports, including (but not limited
to) Wage Progress, payroll, revenue, employee Schedules, quarterly
-Oversee all aspects of the daily operation of the kitchen and food
production areas; hot food from the main kitchen and bakery, and
cold food from the pantry.
-Make cooks aware of daily forecasts and customer counts so that
they can be adequately prepared to serve both hot and cold food on
-Respond to guest complaints in a timely manner.
-Ensure compliance with SOP's in all outlets.
-Ensure compliance with requisition procedures.
-Conduct staff performance reviews in accordance with Wyndham
-Understand, implement and monitor corporate promotions in outlets,
including buffet and three-meal concept standards.
-Know and enforce all local health department sanitation laws.
-Know how to compute daily food cost.
-Work with the Director of F&B to create and implement
-Assess food portion size, visual appeal, taste and temperature of
-Check all stations at the end of every shift for proper food
storage and sanitation.
-Check food purchases for proper ordering, quality and price
-Oversee daily activities such as preparation for all food items,
sanitation of the outlets, receiving daily inventories, log-on
report and food cost report.
-Prepare daily food production sheets.
-Cut meat, poultry, seafood according to daily business.
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 22 brands
strong across 9,000 hotels in more than 95 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we
champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio-distinguished by our leading
economy and midscale brands-delivers just that.
We are AmericInn - by Wyndham, Baymont - by Wyndham, Days Inn - by
Wyndham, Dazzler - by Wyndham, Dolce Hotels and Resorts - by
Wyndham, Esplendor - Boutique Hotels by Wyndham, Hawthorn Suites by
Wyndham -, Howard Johnson - by Wyndham, La Quinta - Inns & Suites,
Microtel by Wyndham -, Ramada Encore by Wyndham, Ramada Worldwide -
by Wyndham, Registry Collection Hotels, Super 8 - by Wyndham, The
Trademark Collection - by Wyndham, Travelodge - by Wyndham, TRYP by
Wyndham -, Wingate by Wyndham -, Wyndham Alltra, Wyndham Garden -,
Wyndham Grand - and Wyndham Hotels and Resorts -.
Headquartered in Parsippany, N.J. with offices around the globe in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 9,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Dolce The H Hotel, 111 W Main Street, Midland,
Employment Status: Full-time