Room Attendant @ the H Hotel
Company: The H Hotel, a Dolce Hotel
Posted on: September 21, 2022
Dolce is now seeking a Room Attendant @ the H Hotel to join our
team at the Dolce The H Hotel location in Midland, Michigan.
The Room Attendant is responsible for maintaining clean and
attractive guestrooms while providing attentive, courteous and
efficient service to all guests.
Education & Experience
-High School diploma or equivalent and/or experience in a hotel or
a related field preferred.
-Flexible and long hours sometimes required.
-Medium work - Exerting up to 50 pounds of force occasionally,
and/or 20 pounds of force frequently or constantly to lift, carry,
push, pull or otherwise move objects.
-Ability to stand during entire shift.
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service-oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
-Perform other duties as requested by management.
-Maintain a warm and friendly demeanor at all times.
-Employees must at all times be attentive, friendly, helpful and
courteous to all guests, managers and fellow employees.
-Thoroughly clean guestrooms according to standards.
-Complete all pre-cleaning duties, including but not limited to,
guest supplies, cleaning supplies, and linen for housekeeping cart
-Remove all trash and dirty linen from guestrooms and hallways.
-Keep all hallways, public areas and closets clean, neat and
vacuumed (if applicable).
-Restock housekeeping cleaning cart for next day's use.
-Replenish chemical bottles.
-Clean room with the door closed according to standards, unless
requested to do otherwise by the guest.
-Report all missing items from room (i.e., irons/boards, hair
dryers, etc.) to Housekeeping Supervisor/Manager.
-Report any maintenance repairs immediately to Housekeeping
-Handle items for "Lost and Found" according to the standards.
-Ensure overall guest satisfaction.
Wyndham Hotels & Resorts is the world's largest hotel franchising
company by the number of properties with approximately 9,000 hotels
across over 95 countries on six continents. Through its network of
more than 813,000 rooms appealing to the everyday traveler, Wyndham
commands a leading presence in the economy and midscale segments of
the lodging industry. The Company operates a portfolio of 22 hotel
brands, including Super 8--, Days Inn--, Ramada--, Microtel--, La
Quinta--, Baymont--, Wingate--, AmericInn--, Hawthorn Suites--,
Trademark Collection-- and Wyndham--. Headquartered in Parsippany,
N.J. with offices around the globe in London, Shanghai, Buenos
Aires, Dubai and more, Wyndham Hotels & Resorts employs more than
4,000 team members worldwide who are dedicated to the Company's
mission of making hotel travel possible for all.
Wyndham Hotels & Resorts is an Equal Employment Opportunity
Job Location: Dolce The H Hotel, 111 W Main Street, Midland,
Employment Status: Full-time
Keywords: The H Hotel, a Dolce Hotel, Midland , Room Attendant @ the H Hotel, Hospitality & Tourism , Midland, Michigan
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