-Flexible and long hours sometimes required.
-Sedentary work - Exerting up to 10 pounds of force occasionally,
and/or a negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects.
-Maintain a warm and friendly demeanor at all times.
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Standards,
as required by scheduling, which will vary according to the needs
of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
-Perform other duties as requested by management.
-Utilize and maintain the time and attendance system and process
daily, weekly, bi-weekly, semi-monthly, and monthly payroll and
related information to include payroll hours, verifying payroll
information, recording miscellaneous earnings/deductions, etc.
-Review and ensure accuracy and appropriateness of all payroll
input and output.
-Monitor, prepare, and communicate financial reports in accordance
with Wyndham's required due dates.
-Retrieve and process all deposits in accordance with hotel
-Maintain an adequate supply of cash/change and provide cash/change
to all departments as needed
-Prepare Cash Over/Short reports on a daily, monthly, and yearly
-Issue and redeem cashier banks as needed by the departments with
the approval of the Accounting Manager.
-Audit cashier banks as required by hotel standards. Maintain all
-Process "due backs" on a timely basis.
-Maintain all cashier contracts.
-Process petty cash receipts and reimbursements on a regular basis
and inform management of any deviation to policy.
-Assist the sales effort in establishing customer credit in
accordance with Wyndham's policies.
-Assist in the credit process of application processing, reference
checks, credit limitation, direct billing list, deposit
requirements, and all other credit-related activities.
-Provide customers with accurate and timely invoices, statements,
-Respond to customer inquiries in a timely fashion and communicate
all issues and/or disputes to the appropriate supervisor(s).
-Maintain an efficient collection process to include an organized
filing and tracing system, issuing letters, monitoring returned
checks and charge backs, performing collection calls and preparing
bad debt write-offs.
-Monitor guest ledger, advance deposit ledger and any other related
ledgers to ensure proper internal control.
-Keep management aware of any unusual operation or financial
occurrences and/or significant deviations from policies and
-Ensure overall guest satisfaction.
Wyndham Hotels & Resorts is the world's largest hotel franchising
company by the number of properties with approximately 9,000 hotels
across over 95 countries on six continents. Through its network of
more than 813,000 rooms appealing to the everyday traveler, Wyndham
commands a leading presence in the economy and midscale segments of
the lodging industry. The Company operates a portfolio of 22 hotel
brands, including Super 8--, Days Inn--, Ramada--, Microtel--, La
Quinta--, Baymont--, Wingate--, AmericInn--, Hawthorn Suites--,
Trademark Collection-- and Wyndham--. Headquartered in Parsippany,
N.J. with offices around the globe in London, Shanghai, Buenos
Aires, Dubai and more, Wyndham Hotels & Resorts employs more than
4,000 team members worldwide who are dedicated to the Company's
mission of making hotel travel possible for all.
Wyndham Hotels & Resorts is an Equal Employment Opportunity
Job Location: Dolce The H Hotel , 111 W Main Street , Midland ,
Employment Status: Full-time