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Global Technology and Applications Manager

Company: OtterBase - Lansing
Location: Midland
Posted on: January 12, 2019

Job Description:

Job Description***Will take care of relocation***Responsible for leading, planning and executing the technical day to day relationship between Product Management and its most important key customer(s) while providing input/insight to the longer term strategic Product Manager Management Team. The Global Technology and Applications Manager is responsible for delivering and maintaining the technical conduit to exceed customer expectations. As a technical leader for key accounts/OEMs, the Global Technology and Applications Manager and their support staff engage in a variety of customer focused activities that include project management, coordination and collaboration, problem solving, technical leadership and technical innovation.Responsibilities

  • Provide strategic direction for the technology and product development programs for the compressor lubricant business
  • Determine specific OEM/Customer product requirements and liaison with OEM technical teams and Applications technology teams to deliver appropriate products
  • Participate in key external activities to promote the Company as a global technology leader and represent Company strategies and needs to the Industry
  • Provide leadership in solving customer complex field/product development programs
  • Provide leadership in mentoring application engineers and applications lab
  • Plan and manage the business segment technology offering, support strategic product managers in aligning development efforts with the strategic direction of the segment/region.
  • Communicate customer needs to Technical Services group personnel, Research Sciences and Mechanical Testing group to support direct customer needs as needed
  • Develop an intimate understanding of the market trends as well as Company’s products, manufacturing platforms and business practices.
  • Play a key role maintaining and cultivating external technical relationships such as with refrigeration OEMs and other customers
  • Manage and grow the Company’s technology base that will allow corporate growth and profitability objectives to be met
  • Contribute to global refrigeration and industrial compressor business strategies and tactical plans
  • Contribute to the development of new business opportunities and identification of market trends, ensuring the business is able to capitalize on changing market dynamics
  • Participate in driving innovation that are in line with these market changes
  • Support the Account/ Business Managers through the development and delivery of technical data and presentation material
  • Manage Application engineers and provide direction to the Application Test laboratory
  • Establish strong technical relationships with OEMs and customers
  • Drive projects for OEM accounts with the customer, R&D and Business/Account Managers
  • Provide quarterly status report to executive business team on market dynamics and changing market conditions
  • Work closely with R&D to support product development
  • Publish papers in peer reviewed journals or other professional forumsSkills, Experience, and Qualifications
    • BS degree in chemistry or engineering minimum.
    • 5-7 years of direct experience in the refrigeration/HVAC industry
    • Solid understanding of refrigeration technology and lubricants with direct experience at refrigeration OEMs or refrigerant gas makers a plus
    • Strong data analysis skills, ability to understand complex problems and provide creative solutions
    • Ability to manage multiple projects, deadlines and people
    • Knowledge of commonly used software
    • Self-starter with ability to publish and track record of publications is a plus
    • Excellent communication skills, both written and oral
    • High level of proficiency in Excel, Word, PowerPointDecision Making
      • Capable of independent action; takes initiative and leads decisively
      • To be successful as Global Technology and Applications Manager, the employee must be able to respond quickly and concisely to customer needs, identify and communicate technical needs to support customer and market trends to enable the Company to be successful now and in the future
      • Excellent technical and people skills are a mustWorking Conditions
        • May require occasional domestic travel and infrequent international travel
        • Requires use of appropriate PPE, Personal Protective Equipment, to fulfill safety requirements

          Keywords: OtterBase - Lansing, Midland , Global Technology and Applications Manager, IT / Software / Systems , Midland, Michigan

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