Patient Sched Representative

Company: Mid Michigan Health
Location: Midland
Posted on: June 20, 2022

Job Description:

Summary

General Summary

This position is responsible for scheduling patient appointments in multiple departments and medical centers/clinics for clinical diagnostic or therapeutic exams. This position requires the collection of accurate demographic, insurance and diagnostic data elements. This position also requires a broad knowledge of scheduling, registration and payer requirements necessary to secure payment.

Essential Duties & Responsibilities

• (25%)* Obtain necessary data elements (demographic) to schedule appointment and enter the information into the scheduling system.
• (25%)* Create a pre-registration for each scheduled visit including capture of insurance and financial information.
• (25%)* Verify insurance using online electronic verification system or by contacting payer directly. Confirm eligibility of benefits such as coverage limits and effective dates.
• (25%)* Collaborate with the physician offices to secure authorization, pre-certification and/or notification when necessary.
  OTHER DUTIES AND RESPONSIBILITIES:
  
  • Perform scanning of orders in to the computer based operating system for upcoming encounters.
  • Provide instructions to the patient and/or providers offices regarding required preparation.
  • Work with staff and management to achieve defined scheduling/authorization weekly metrics.
  • All other duties as assigned.
    REQUIRED EDUCATION, EXPERIENCE, TRAINING AND SKILLS:
    
    
    • Education: High School Diplomaor GED
      
      • One year medical office experience in a Medical Center or similar setting required.
      • Phone, listening, and interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
      • Windows PC and Internet experience is required.
      • Ability to work well in a team environment - cover coworker duties as needed, participate in department teams, offer suggestions for work flow improvement.
        
        PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
        
        • Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
        • Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
        • Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
        • Overall vision and hearing is necessary with or without assisted device(s).
        • Frequently required to sit/stand/walk for long periods of time.
        • May require frequent postural changes such as stooping, kneeling or crouching.
        • Some exposure to blood borne pathogens and other potentially infectious material.
        • Must follow MidMichigan Health bloodborne pathogen and TB testing as required.
        • Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
        • Overall dexterity is required including handling, reaching, grasping, fingering and feeling.
        • May require repetition of these movements on a regular to frequent basis.
        • Physical Demand Level: Sedentary.Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.

Keywords: Mid Michigan Health, Midland , Patient Sched Representative, Other , Midland, Michigan