Patient Sched Representative
Company: MyMichigan Health
Location: Midland
Posted on: January 27, 2023
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Job Description:
Summary
This position is responsible for scheduling patient appointments in
multiple departments and medical centers/clinics for clinical
diagnostic or therapeutic exams. This position requires the
collection of accurate demographic, insurance and diagnostic data
elements. This position also requires a broad knowledge of
scheduling, registration and payer requirements necessary to secure
payment.
OTHER DUTIES AND RESPONSIBILITIES
Perform scanning of orders in to the computer based operating
system for upcoming encounters.
Provide instructions to the patient and/or providers offices
regarding required preparation.
Work with staff and management to achieve defined
scheduling/authorization weekly metrics.
All other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE, TRAINING AND SKILLS
High School Diploma or GED
One year medical office experience in a Medical Center or similar
setting required.
Phone, listening, and interpersonal skills needed to communicate
successfully with individuals and groups and interact with people
at all levels to communicate ideas and concepts in a clear and
understandable manner.
Windows PC and Internet experience is required.
Ability to work well in a team environment - cover coworker duties
as needed, participate in department teams, offer suggestions for
work flow improvement.
MyMichigan Health is a technology driven organization and employees
need to demonstrate competency in Microsoft Windows.
An employee may be required to participate in further learning
opportunities offered by MyMichigan Health
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS
Exposure to stressful situations, including those involving public
contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex
materials or appropriate substitute if required for your
position.
Is able to move freely about facility with or without an assisted
device and must be able to perform the functions of the job as
outlined in the job description.
Overall vision and hearing is necessary with or without assisted
device(s).
Frequently required to sit/stand/walk for long periods of time.
May require frequent postural changes such as stooping, kneeling or
crouching.
Some exposure to blood borne pathogens and other potentially
infectious material.
Must follow MyMichigan Health blood borne pathogen and TB testing
as required.
Ability to handle multiple tasks, get along with others, work
independently, regular and predictable attendance and ability to
stay awake.
Overall dexterity is required including handling, reaching,
grasping, fingering and feeling.
May require repetition of these movements on a regular to frequent
basis.
Physical Demand Level: Sedentary.
Must be able to occasionally (0-33% of the workday) lift or carry
0-10 lbs.
Keywords: MyMichigan Health, Midland , Patient Sched Representative, Other , Midland, Michigan
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