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Patient Care Monitor Technician

Company: MyMichigan Health
Location: Midland
Posted on: March 16, 2023

Job Description:



This position will provide continuous observation and surveillance of assigned patients and alert floor staff of any behaviors requiring intervention.


(50%)* Maintains visual observation of patient(s) at all times.

Verbally redirects patient(s) from engaging in any at risk behaviors.

If this is not successful, incumbents will summon floor staff to assist.

Provides floor staff with information in a timely fashion regarding patient safety issues, particularly when patient appears to pose a threat to themselves or others.

Participates in the collaborative identification and reporting of patient safety issues in accordance with policies and procedures. Collaborates with co-workers to create a safe environment for patients.

Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.

The two-person team alternates video monitoring with on the unit patient rounding to validate remote monitoring safety measures in person. The rounder additionally eliminates adverse events and allows the until staff to feel supported in the care of a virtually monitored patient. Supplemental rounding will be performed with intentions to decrease events specifically with high falls risk patients.

(30%)*Answers patient questions within scope of practice and directs other questions to appropriate floor staff.

(20%)*Participates in shift report with oncoming staff. Reviews pertinent patient information and behaviors.


Maintains patient dignity and privacy.

Provides excellent customer service: Demonstrates professionalism and courtesy at all times.

Supports the mission, goals, policies and standards of nursing.

Medical Center and unit policies and work rules are recognized, supported and implemented.


At MidMichigan Health, we hold these values to be fundamental:


Excellence - We offer nothing less than the best. We adhere to the highest standards possible in clinical care and customer service. We continuously measure ourselves and constantly strive to improve.

Integrity - We do the right thing, each time, every time. We treat each individual with compassion and respect, demonstrating the pinnacle of professionalism and dignity. We communicate openly and honestly. We recognize the unique individuality of each person. In all that we do, we exemplify the highest ethical standards.

Teamwork - We provide individual commitment to a group effort. Collaboration benefits everyone - most importantly, our patients. It promotes efficiency, fosters professional and organizational growth, encourages learning, and stimulates innovation. Accountability - We accept responsibility for all we do. We are accountable for the outcomes of our efforts. We are responsible to the communities we serve, to our patients, and to one another. We recognize that as health care providers we occupy a position of trust.

Behavior Standards: We use the following behaviors to support our values and provide a clear and simple description of exactly what is expected of every employee: Attitude is Everything, Reward and Recognition, Thoughtful Communication, Teamwork, Service Recovery, Patient Safety, Appearance Matters, Service Excellence, Privacy and Confidentiality, and Electronic Communication Manners.


BLS - Basic Life Support Essential - BLS certification is required within 90 days of hire or transfer date

PCT - MMH PCT/CNA/EMT/LPN Equivalent Experience - Must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MidMichigan Health Patient


HS Diploma or GED


Knowledge of reading, writing, math, and computer skills.

Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

MidMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.

An employee may be required to participate in further learning opportunities offered by MidMichigan Health.

Knowledge of medical terminology.


Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time.

May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material.

Must follow MidMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling.

May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs.

Keywords: MyMichigan Health, Midland , Patient Care Monitor Technician, Professions , Midland, Michigan

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