FT-Sales Specialist ProServices-Opening
Company: Lowe's Home Improvement
Location: Midland
Posted on: January 13, 2021
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Job Description:
What You Will Do All Lowe's associates deliver quality customer
service while maintaining a store that is clean, safe, and stocked
with the products our customers need. As a Sales Specialist Pro,
this means:--- Being friendly and professional, eager to understand
the customer's specific needs in order to pair the best products
and service offerings in support of their project.--- Ensuring
displayed merchandise reflects our high standards of showroom
readiness, operates as intended during demonstrations, and is up to
date, accurately mirroring the manufacturers current product
offering.--- Engaging in safe work practices including the proper
operation of store equipment.The Sales Specialist Pro serves as an
expert, explaining the specifications and features of a product or
service to existing or potential customers, with the goal of
closing a sale. This associate provides exceptional consultative
services to customers and confirms their needs are met before
leaving the store. The Sales Specialist Pro is also responsible for
executing orders and projects in their area of focus.Travel
Requirements: This role does not require regular travel; however,
this role may need to travel on occasion to meetings, trainings, or
to support neighboring stores.What We're Looking For--- Hourly Full
Time: Generally scheduled 39 to 40 hours per week, respectively;
more hours may be required based on the needs of the store.---
Requires morning, afternoon and evening availability any day of the
week.--- Physical ability to perform tasks that may require
prolonged standing, sitting, and other activities necessary to
perform job duties.--- Minimally must be able to lift 25 pounds
without assistance; may lift over 25 pounds with or without
assistance.What You Need To SucceedMinimum Qualifications--- High
School Diploma or equivalent plus 1 year of external experience in
customer facing sales or 6 months Lowe's retail experience OR 3
years of external experience in customer facing sales or 18 months
Lowe's retail experience.--- 1 year of sales experience with
ability to identify and sell products based on customer needs.--- 1
year of experience providing customer service with an understanding
for identifying and resolving customer issues, assisting customers
in locating product, greeting customers, answering phones, building
relationships with customers, and thanking customers for their
business.--- Ability to obtain sales related licensure or
registration as may be required by law.Preferred Qualifications---
1 year of experience entering and submitting customer sales orders,
including Special Order Sales.--- 2 years of experience identifying
and selling products based upon customer needs or plans.--- 2 years
of experience in providing customer service including identifying
and resolving customer complaints, greeting customers, answering
phones, building relationships with customers, and thanking
customers for their business.--- 2 years of experience following up
on outstanding or incomplete customer orders, sales, or
installs.--- 1 year of experience promoting product related
services and plans such as installation, delivery, credit
financing, or extended protection plans.--- 2 years of experience
in a sales environment with required sales goals or metrics.--- 1
year of employment with Lowe's as a Sales Specialist.--- Bi-lingual
skills, if applicable to the store--- Working knowledge of
Microsoft Office including Excel, Teams--- 2 years of
business-to-business sales experience.
Keywords: Lowe's Home Improvement, Midland , FT-Sales Specialist ProServices-Opening, Sales , Midland, Michigan
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