MidlandmiRecruiter Since 2001
the smart solution for Midland jobs

Customer Service Representative-PT-Midland, MI

Company: Axcess Financial
Location: Midland
Posted on: April 9, 2021

Job Description:

Job Description: Customer Service Representative Check n Go/Allied Cash Advance Do you enjoy providing excellent service and building lasting customer relationships? Would you like to move beyond traditional retail jobs and start building your career? Do you have interest in being a part of an industry-leading Financial Services company? Are you ready to make your next move? If so, we would like to talk to you! Overview of Role and Key Accountabilities: Our Customer Service Associates are at the heart of what we do at Check Go and Allied Cash Advance, both part of the Axcess Financial family of companies. Each day in cities and towns across the country, they are greeting customers, processing loan applications, answering inquiries about products, promoting new products, and more - all with the goal of delighting our valued customers. We provide money solutions for real people and strive to be the first choice for everyday financial solutions. Our team members focus on building relationships to ensure customer needs are being served using the best products we can offer. Essential Duties: Relationship management: put our customers at the center of everything we do. Exemplify our Sales culture. Serve and educate customers on the product portfolio. Escalate issues to the Store Manager, DDO, and Corporate Office if unable to resolve the issue directly with the customer. Cash handling: Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer and other cash handling requirements. Responsible for bank deposits or bank pick-ups. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed. Loan processing: Perform necessary customer verifications to validate information presented. Accurately process loans and transactions per company policy. Compliance: Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Inbound/Outbound calls: Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy and collection calls in accordance with federal regulations and store operating procedures. Brand Ambassador: Promote the Check n Go brand professionally and ensure store appearance (internal and external) is maintained to company standards. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. Minimum Education and Experience Required: Two years previous sales and customer service experience preferred. Two years cash handling experience preferred. Must have own personal reliable transportation in compliance with published policy and procedure. This may NOT include public transportation, transportation from family or friends. Must maintain a valid Drivers License and valid Automobile Insurance while employed by the company. Physical Demands: Retail/Office environment Cash Handling Extended viewing of computer screens Must be able to lift up to 50lbs. with or without reasonable accommodation Travel / Attendance: Must be able to travel to all stores within the assigned district May be asked to travel to neighboring districts May require overnight travel Additional Eligibility Qualifications: Demonstrated ability to interface with new and existing customers and maintain effective relationships. Proven experience navigating conversations with dissatisfied clients. Demonstrated success in high volume retail environment. Proven ability to multitask various projects and competing priorities, manage time effectively and remain organized. Demonstrated ability to work independently in an autonomous environment with limited supervision. Why Choose Axcess Financial and Check N Go/Allied Cash Advance: Axcess to Opportunity: We are an industry leader with vast opportunities to learn, develop and grow your career at locations across the US. Axcess to Impact: Be part of a team of dedicated colleagues positively impacting customer's lives everyday through outstanding service and lasting relationships. Axcess to Life: Join a supportive organization that wants you to truly enjoy your life - inside and outside of work. Additionally, we offer: competitive compensation (base pay + incentives) and benefit programs (e.g., medical dental, life insurance), a generous paid time off program, 401k retirement plan, tuition reimbursement, and an engaging work environment. About Axcess Financial: We are a privately held company headquartered Cincinnati, Ohio who provides innovative credit solutions that empower customers to handle their personal finances when, where and how they want. Its our mission to get people the money they need when they need it. We make sure we do so in a way that is responsible and within their means. Commitment to Diversity: Axcess is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.

Keywords: Axcess Financial, Midland , Customer Service Representative-PT-Midland, MI, Sales , Midland, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Retail Counter Sales
Description: A Store Counter Sales team member is the ideal position for a knowledgeable and energetic person who has a passion for automotive parts and believes in taking
Company: O'Reilly Auto Parts
Location: Fremont
Posted on: 04/18/2021

ASSURANCE Independent Agents: Licensed Health Insurance Agent - Sell For Sep With Us
Description: Job DescriptionAssurance,
Company: ASSURANCE Independent Agents
Location: Clare
Posted on: 04/18/2021

ASSURANCE Independent Agents: Licensed Health Insurance Agent - Sell Cigna, Oscar, Teledoc, And More
Description: Job DescriptionAssurance,
Company: ASSURANCE Independent Agents
Location: Allendale
Posted on: 04/18/2021


Sales Associate Full-time - Hiring Immediately
Description: EARN A 300 HIRING BONUS FOR JOINING OUR TEAM br br TAP into your potential with our Tuition Assistance Program br br Eligible team members can have their Associate Degree paid for br br (more...)
Company: Hudson Group
Location: Byron Center
Posted on: 04/18/2021

Licensed Medicare Insurance Agent - Now Hiring
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Gaylord
Posted on: 04/18/2021

Sales Associate Full-time - Hiring Immediately
Description: EARN A 300 HIRING BONUS FOR JOINING OUR TEAM br br TAP into your potential with our Tuition Assistance Program br br Eligible team members can have their Associate Degree paid for br br (more...)
Company: Hudson Group
Location: Lowell
Posted on: 04/18/2021

Licensed Health Insurance Agent - Sell Cigna, Oscar, Teledoc, and more
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you re already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Jenison
Posted on: 04/18/2021

Sales Associate Part-time
Description: EARN A 300 HIRING BONUS FOR JOINING OUR TEAM br br TAP into your potential with our Tuition Assistance Program br br Eligible team members can have their Associate Degree paid for br br (more...)
Company: Hudson Group
Location: Grand Rapids
Posted on: 04/18/2021

Licensed Medicare Insurance Agent - AEP is over, sell year-round with Assurance!
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Holland
Posted on: 04/18/2021

ASSURANCE Independent Agents: Licensed Health Insurance Agent - Sell Anthem, Teledoc, Uhc, And More
Description: Job DescriptionAssurance,
Company: ASSURANCE Independent Agents
Location: Ionia
Posted on: 04/18/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Midland RSS job feeds