Account Manager - State Farm Agent Team Member
Company: John Avery - State Farm Agent
Location: Ann Arbor
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Benefits: License Reimbursement
Salary Plus Commission 401(k) Bonus based on performance
Competitive salary Flexible schedule Opportunity for advancement
Paid time off Training & development ROLE DESCRIPTION: As an Office
/ Account Manager for John Avery - State Farm Agent, you are a key
leader within the agency, balancing hands-on sales and service
responsibilities with team oversight and office management. This
role requires someone who is licensed, confident in holding others
accountable, and skilled at keeping operations running smoothly
while maintaining a supportive, team-oriented culture. Youll act as
a buffer between the team and the agent, helping communicate
expectations, resolve issues, and keep everyone aligned. In
addition to providing outstanding service and contributing to
sales, youll also be responsible for performance feedback, employee
reviews, and ensuring the team meets established goals.
RESPONSIBILITIES: Deliver excellent customer service through phone,
email, and in-person interactions. Assist with sales conversations,
policy changes, and cross-selling when appropriate. Hold team
members accountable to goals and expectations; follow up on
performance. Serve as a liaison between the agent and the team,
helping communicate priorities and provide support. Monitor agency
workflows and help maintain operational efficiency. Support the
agent in reviewing files, catching details, and ensuring
compliance. Help manage daily office needs and serve as a go-to
resource for both team members and clients. QUALIFICATIONS: Active
insurance licenses will be required. Experience in insurance,
customer service, sales, or office management preferred. Prior
leadership experience and a natural ability to motivate and guide
others. Strong organizational skills with attention to detail.
Professional, approachable, and confident communication style.
Ability to take initiative, hold others accountable, and support
team success in a fast-paced environment.
Keywords: John Avery - State Farm Agent, Midland , Account Manager - State Farm Agent Team Member, Sales , Ann Arbor, Michigan
